Terms & Conditions
Last Updated: November 2024
1. Introduction
Welcome to Kaaf Jewellery. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase or using our services.
2. Product Information
We strive to provide accurate descriptions and images of our jewelry products. However, actual colors may vary slightly due to screen settings and lighting conditions. All jewelry is handcrafted, making each piece unique with minor variations.
3. Orders and Payments
All prices are listed in Indian Rupees (₹) and are subject to change without notice. We accept various payment methods including credit/debit cards, UPI, and net banking. Payment must be received before order processing begins.
4. Shipping and Delivery
We ship across India and selected international locations. Delivery times vary based on location and product availability. All jewelry is fully insured during transit. Custom orders may require additional processing time.
5. Returns and Exchanges
We accept returns within 7 days of delivery for unused items in original condition with tags intact. Custom-made and personalized items cannot be returned unless defective. Return shipping costs are the customer's responsibility unless the item is defective.
6. Quality Assurance
All our jewelry undergoes strict quality checks before dispatch. We use certified gold and authentic gemstones. Each piece comes with a quality certificate and detailed invoice for your records.
7. Intellectual Property
All content on this website, including designs, images, and text, is the property of Kaaf Jewellery and protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.
8. Limitation of Liability
Kaaf Jewellery shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product.
9. Contact Information
For questions about these Terms & Conditions, please contact us via WhatsApp or email. We're here to help and ensure your satisfaction with our products and services.